Terms of Purchase and Delivery
1. General Terms
1.1. These terms apply to the purchase and delivery of goods offered in the online store within the territory of Georgia.
1.2. By placing an order, the buyer confirms that they have read and agree to these terms.
1.3. Goods are offered to legal entities and individuals aged 18 or older.
2. Placing Orders
2.1. Orders are placed using the online store platform.
2.2. Order confirmation is sent to the email address provided by the buyer.
2.3. The seller reserves the right to cancel the order if full payment is not received or the product is out of stock.
3. Payment Terms
3.1. Payment for goods can be made via the following methods: bank transfer (after receiving the invoice) and online card payments.
3.2. The price of the goods and delivery costs are specified at the time of placing the order and are final.
3.3. The buyer is responsible for covering any additional fees (e.g., bank charges).
4. Delivery Terms
4.1. Goods are delivered across the territory of Georgia using postal and courier services.
4.2. The delivery time is 3–5 business days. If the item is out of stock, delivery may take up to 21 days (in this case, the shipment will arrive from Latvia).
4.3. Delivery costs are specified at the time of placing the order and are added to the total payment amount.
4.4. The buyer is obliged to inspect the goods upon delivery and report any damages within 24 hours of receiving them.
5. Returns and Right of Withdrawal
5.1. The buyer has the right to return the goods within 14 days if they do not match the order or are defective.
5.2. The goods must be returned in their original condition, undamaged packaging, along with all accessories and documentation.
5.3. Delivery costs for returns are borne by the buyer unless the reason for return is a manufacturing defect or seller’s error.
6. Legal Aspects
6.1. All disputes will be resolved in accordance with Georgian legal regulations.
6.2. In case of disputes, the buyer may contact the Georgian Consumer Rights Protection Agency or a court.
7. Contact Information
7.1. In case of questions or concerns, the buyer can contact us via:
Email: [email protected]
WhatsApp: +371 27997788 (Latvia - main office)